FAQs

If you don't see the answer you are looking for below,  please contact us with your question.

Do I need to book?

Yes, as space is limited, booking is recommended to avoid disappointment. It is really easy, Just click here .

How much does it cost?

There is a small booking fee and then it depends on which items you choose once you are here as to cost. Prices start from £3.

What if I can't make it to my booking?

Unfortunately, we cannot offer a refund if you cannot make it to your booking. If you give us 24 hours notice, we are happy to rearrange your booking.

Is there an age limit?

We believe in encouraging creativity at any age, so from 3 to 103!

Can I leave my children with you?

No, children up to 13 must be accompanied by an adult. 

When are you open?

In term times, we are open for 3 sessions a day on Monday, Wednesday, Thursday and Saturday. Normally a morning session on a Sunday too.  In school holidays we are open most days. Please click here to check our schedule.

Do you do birthday parties/hen parties?

Yes absolutely.  Please enquire for details.

Do you provide refreshments?

We offer coffee, tea, soft drinks and light refreshments.

Is there parking?

We don't have our own parking. Quay car park by the embankment and Lower Union Road car park are 2 mins walk.  The Cattlemarket car park is also nearby.

What is the access like?

Although we are 'above' the road, there is a slope for pushchairs and wheelchairs next to the Harbour Bookshop next door. Please be aware that there is a small step to access  the slope at the bottom and it is too narrow for a double buggy.