If you don't see the answer you are looking for below, please contact us with your question.
Do I need to book?
Yes, as space is limited, booking is recommended to avoid disappointment. It is really easy, Just click here .
How much does it cost?
There is a booking fee (£5 for under 5's, £7.50 for 5 year old's and up, non-participants do not pay) and then you pay for your chosen model. Price depends on size. A little decoration starts at £2.
What if I can't make it to my booking?
Unfortunately, we cannot offer a refund if you cannot make it to your booking. If you give us 24 hours notice, we are happy to rearrange your booking.
Is there an age limit?
We believe in encouraging creativity at any age, although toddlers may struggle to maintain focus! We will leave this up to you to judge, but our recommended age is 3 years and up. We have often had three generations decorating together so there is no upper limit!
Can I leave my children with you?
No, children up to 13 must be accompanied by an adult.
When are you open?
The best way to find out is to check our booking website here . Our hours change with the seasons and school holidays. I try and offer sessions every day in school holidays (just not all day due to family commitments). I normally offer Sunday sessions too, but close these on a Saturday evening if I have no bookings. During the Summer I am also offering one evening session a week for adults.
Do you do birthday parties/hen parties?
Yes absolutely. Please enquire for details.
Do you provide refreshments?
We offer coffee, tea, soft drinks and light refreshments.
Is there parking?
We don't have our own parking. Quay car park by the embankment and Lower Union Road car park are 2 mins walk. The Cattlemarket car park is also nearby.
What is the access like?
Although we are 'above' the road, there is a slope for pushchairs and wheelchairs by the Harbour Bookshop next door. Please be aware that there is a small step to access the slope at the bottom.
Can I bring my dog?
Yes, as long as it is well behaved and not covered in mud.